Support

How we help

Our channel managers are always happy to assist with exhibitions, open days and customer presentations.

Our aim is to work with you and help you provide your customers with a comprehensive, expert service.We have dedicated channel managers, presales consultants and installation engineers to assist you with every stage of the sales cycle.

Established for over 25 years ITS (Info Technology Supply Ltd) is one of the largest independent suppliers of print and copy control solutions. Our vendor-neutrality allows us to offer unbiased support to dealers of all manufacturers.


Technical support

At ITS we pride ourselves on our technical support team’s professionalism and experience. Customers are welcome to contact our multi-lingual engineers for advice and assistance with all software or hardware related queries.


Presales

We have a multi-lingual team of pre-sales consultants dedicated to assisting you with all sales related technical queries.  No two customers are the same; our experience covers a diverse range of requirements and we are here to provide clear, definitive answers -  however anomalous the questions. 


Marketing

Our marketing department are always happy to help you with website content and design, presentations, brochures, banners or posters. Please do not hesitate to contact us directly via marketing@itsltduk.com


Accounts

Our friendly Accounts team can help with any concerns you have regarding payments and credit applications.We provide extended support to expedite credit application approval.

Multiple payment options include:

  • Online payments
  • Proforma invoices
  • Telephone payments

Customer services

In addition to your dedicated channel manager our customer services team are also on hand to assist with any quotation or order queries you may have. You will receive confirmation for each order placed.If you need to update or amend an order prior to fulfilment, please don’t hesitate to contact our Customer Services team.

Support request

Global support

Spain

Support
+34 914 811 864
soporte@its-group.com

United Kingdom

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Austria

Support
+49 3222 109 0673
supportde@its-group.com

Belgium

Support
+44 (0)20 8869 1960 / +33 184 883 023
helpdesk@its-group.com

Bosnia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Croatia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Cyprus

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Czech Republic

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Denmark

Support
+45 898 742 33
helpdesk@its-group.com

Finland

Support
+35 894 245 0073
helpdesk@its-group.com

France

Support
+33 184 883 023
support-france@its-group.com

Germany

Support
+49 3222 109 4889
supportde@its-group.com

Greece

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Hungary

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Ireland

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Latvia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Lithuania

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Luxembourg

Support
+33 184 883 023
support-france@its-group.com

Netherlands

Support
+31 33 451 92 07
support@service2sales.com

Norway

Support
+47 219 396 90
helpdesk@its-group.com

Poland

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Serbia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Slovakia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Slovenia

Support
+44 (0)20 8869 1960
helpdesk@its-group.com

Sweden

Support
+46 844 683 728
helpdesk@its-group.com

Switzerland

Support
+49 3222 109 0673 / +33 184 883 023
supportde@its-group.com / support-france@its-group.com

Turkey

Support
+44 (0)20 8869 1960
helpdesk@its-group.com