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Support

We are here to support you

How we help

Offering comprehensive, expert service

Our channel managers are always happy to assist with exhibitions, open days and customer presentations.

Our aim is to work with you and help you provide your customers with a comprehensive, expert service.

We have dedicated channel managers, presales consultants and installation engineers to assist you with every stage of the sales cycle.

Established for over 25 years ITS (Info Technology Supply Ltd) is one of the largest independent suppliers of print and copy control solutions.

Our vendor-neutrality allows us to offer unbiased support to dealers of all manufacturers.

Accounts

Our friendly Accounts team are always on hand to assist with any questions you may have regarding order invoicing or processing payments as well as provide assistance on opening a credit account with us.

Customer Services

Our customer services and order fulfilment team are on hand to assist with any queries you may have regarding placing orders.

Marketing

Our marketing department are available to provide partners with a range of assistance to help you promote your solution range effectively to your customers and increase your business. They are happy to work alongside your own marketing staff if required and can advise on promotional campaigns, website content and advertising and much more.

Presales

Our presales team are happy to assist with completing tender proposals, attend joint onsite proposal meetings or project calls as well as conduct product demonstrations either at your showroom, on a customer site or in one of our demonstration suites.

Technical Support

Our multi-lingual, certified technical support team can provide advice and assistance with all software or hardware related queries you may have as well as assist with product installations.

Webinars

Check out our collection of recorded webinars here.

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