Intelligent Document Processing (IDP)

Transform Documents into Business Intelligence

Transform invoices, forms, contracts and business documents into structured, searchable business data in seconds, using AI-powered Intelligent Document Processing.

Automate data extraction, validation, classification and routing across your business while reducing manual effort, improving accuracy and accelerating workflows.

What is Intelligent Document Processing (IDP)?

Intelligent Document Processing (IDP) leverages Artificial Intelligence, Machine Learning, and Optical Character Recognition (OCR) technologies to automatically comprehend, retrieve and verify information contained within both structured and unstructured documents.

In contrast to conventional scanning systems, IDP converts documents into actionable business intelligence that can be seamlessly incorporated into enterprise applications and operational processes.

  • Invoice Processing

  • Accounts Payable Automation

  • HR Onboarding

  • Contract Processing

  • Healthcare Documentation

  • Customer Forms

  • Logistics & Shipping Documents

  • Government Records

Typical Use Cases

What is Umango?

Umango is an award-winning Intelligent Document Processing platform that captures, understands and validates business information from both paper and electronic documents.

Designed for organisations of all sizes, Umango combines advanced AI technologies with powerful workflow automation to help businesses eliminate manual data entry, improve compliance and accelerate digital transformation initiatives.

Whether processing invoices, forms, contracts, patient records or correspondence, Umango delivers accurate data extraction and seamless integration with existing business systems.

Looking to expand your Intelligent Automation portfolio?

Become a Umango reseller with iTS and gain access to: AI-powered Intelligent Document Processing

Through an iTS partnership for Umango distribution, channel partners gain access to a leading Intelligent Document Processing (IDP) solution backed by Umango's authorised European distributor expertise. iTS provides product knowledge, pre-sales and technical support, partner materials, and a proven solution that seamlessly integrates with MFD systems and existing workflows. As businesses automate document capture, data extraction and processes, Umango offers partners a chance to grow revenue, boost customer satisfaction and stand out with an AI-powered document processing platform.

The Strategic Advantages of Distributing Umango via iTS

Attractive recurring revenue opportunities

Pre-sales and technical support

Marketing and lead generation assistance

Flexible cloud and on-premises deployment options

Exclusive European distributor expertise

Capture. Understand. Validate. Automate.

Leverage AI-driven document understanding to classify content, extract critical business information, validate data in real time and automatically route documents into business applications and workflows.

Umango AI extracts key data from your files including keywords, handwriting, barcodes and database look-ups, while also allowing you to select storage locations for the extracted information.

The speed and accuracy of the document processing that Umango delivers is unmatched, enabling your business to quickly access information.

Process thousands of documents automatically

Extract data from structured and unstructured files

Supports hundreds of connectors and integrations

Deploy on-premise, hybrid or cloud

Trusted worldwide across multiple industries

Turn your MFD into a real-time validation station

Unlike many IDP platforms that only process documents after capture, Umango can perform intelligent validation directly from supported multifunction devices.

Turn your supported MFD into a real-time validation station where users can review, verify and correct extracted information before submission.

Maximise the value of your existing hardware investments while improving data accuracy and reducing rework.

Deployment Flexibility…

On-Premise, Hybrid and Cloud

The Choice Is Yours.

Every organisation has unique security, compliance and operational requirements.

Umango provides complete deployment flexibility:

On-Premise
Maintain full control
within your own infrastructure.

Hybrid
Combine cloud innovation with local security requirements.

Cloud
Rapid deployment, scalability and simplified management.

Why organisations choose Umango?

Reduce Manual Data Entry

Automate extraction of key business information.

Improve Accuracy

AI-driven validation reduces human error.

Accelerate Processes

Move information into business workflows faster.

Strengthen Compliance

Create consistent and auditable document processes.

Maximise Investments

Extend the value of your MFD fleet and business systems.

Scale with Confidence

Deploy on-premise, hybrid or cloud to meet changing business needs.

Seamless integration with the connectors you love

Umango supports a wide range of integrated export methods for simple scanning. From network folders to DocuWare and Salesforce connectivity, there is a growing number of destinations available.

Infographic depicting features of a document processing system, including modern browser interface, AI, cloud export, job wizard, invoice processing, TWAIN scanner compatibility, file conversion, tablet apps, and backend lookups. Includes icons for each feature.

Umango Tiers for any and all use cases

  • Umango Essentials Tier

    All the essentials Umango has to offer

    Document drop

    Image cleanup and filtering

    OCR engine for accuracy

    File conversion (office formats and PDF)

  • Umango Standard Tier

    The standard in data capture and storing

    Data validation on MFD

    Browse export destinations

    Batch document separation

    Data capture (OCR and barcodes)

  • Umango Pro Tier

    Customisable tools for true professionals

    Real-time database lookups

    Multiple processors

    Wide range of export destinations

    Flexible connectivity (ODBC, SDK)

  • Umango Elite Tier

    Delivers powerful AI processing solutions

    Line-item extraction (invoices)

    "AskAI" intelligent merge method

    Handwriting extraction

    Extract data using Artificial Intelligence (AI).

Looking to go more in-depth into Umango’s feature list?

Illustrated landscape featuring a road leading to a building with black rooftops, a sign labeled 'iTS', a light blue car, trees, and a hot air balloon in the sky.
Umango Authorized Distributor logo with colorful design and blue text box

Umango and iTS:
A long-lasting partnership

As the exclusive European distributor for Umango, iTS has established itself as a trusted partner, delivering cutting-edge intelligent document processing and data capture solutions throughout the region for years. Our enduring partnership with Umango demonstrates our mutual dedication to driving innovation and enabling organisations to extract maximum value from their critical information assets.

Exclusive European Distributor

Umango empowers organisations to seamlessly capture, process and extract valuable data from documents, emails and digital files directly from multifunctional devices (MFDs) and other input sources. By automating data capture and document workflows, businesses can significantly enhance efficiency, accuracy and accessibility across all operational areas.


“iTS has been a trusted and long-standing partner in the distribution of Umango solutions across Europe. Their market expertise, commitment to customer success, and ability to deliver value through a strong channel network have played an important role in expanding Umango’s presence throughout the region.”

Andrew Wade, Umango

Leverage PaperCut’s integrated scanning

Illustration of a man using a photocopier with a smartphone, next to a potted plant.
PaperCut logo with green square icon

Umango leverages PaperCut MF’s integrated scanning to provide powerful OCR integration, document conversion and routing tools. With Umango you can transform scanned documents into a wide range of formats including Word, Excel and text searchable PDF/A.

Optimise your document workflows

Experience advanced AI document processing with Umango today