Frequently Asked Questions
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iTS (Info Technology Supply) is a print, capture and document software specialist based in Harrow, UK, supplying the channel across EMEA since 1988. We are the largest PaperCut Authorised Solution Centre in Europe, working with partners in over 30 countries and more than 10 languages.
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This is the channel side of iTS. We supply software and technical support to partners across EMEA, including OEMs, MSPs and print service providers, who own the customer relationship. iTS also sells direct through its main business at its-group.com; end customers who reach us here are matched to a partner.
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iTS is the largest PaperCut Authorised Solution Centre in Europe, with over 15 years as a PaperCut partner and more than 1,000 deployments delivered. We supply the full PaperCut range to partners across EMEA, with the pre-sales and deployment support behind it.
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Yes. Partners add print and document software as a new revenue line while our engineers take on the complex deployment and support work. That lets you win bigger, more technical projects without hiring a specialist for every product, backed by a team that has delivered over 1,000 PaperCut deployments.
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Yes. Our technical team acts as your backstop, from pre-sales scoping through to live deployment, so you can sell and support products you have not run before. Partners in over 30 countries rely on us for the parts that need deep product knowledge, while keeping the customer relationship their own.
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We do both. Alongside the software we provide pre-sales engineering, deployment, integration, training and ongoing support. That backing is why partners bring us into complex projects rather than treating us as a licence reseller, and it is what our largest-ASC-in-Europe status is built on.
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Yes. Adding print and document software turns one-off hardware sales into recurring software revenue, with stickier customers and higher-value deals. We supply the products and the technical support behind them, so dealers grow their range without adding headcount.escription
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Yes. Our pre-sales engineers help partners scope and design solutions before the sale, so you can confidently pitch larger and more technical projects. It is one of the main reasons partners work through an Authorised Solution Centre rather than sourcing licences alone.
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iTS is the exclusive European distributor of Umango, an intelligent document processing solution. Partners across EMEA source Umango through us, with the technical support and workflow setup behind it.
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iTS is the exclusive European distributor of Princity, a managed print contract management platform. Partners across EMEA source Princity through us, with technical support and setup behind it.