iTS & TMDS Case Study

Building growth through partnership, trust and technical expertise

This case study highlights the value of the relationship between one of our most engaged partners and iTS.

Logo for Total Managed Document Solutions, with the initials TMDs in large blue and white letters, and the full company name below in smaller black text.

“The relationship has massively made a difference”

“The team together — we’ve been stronger together… removing the red tape and having that face-to-face engagement together has really made a difference.”

— Simon Vine, Managing Director, TMDS

A gray industrial building with blue trim and large windows, with a sign that reads 'TMDS' and an entrance door with glass panels.

Overview

When TMDS acquired the business in 2019, Managing Director Simon Vine wanted more than just a software supplier. He wanted a strategic partner that could support growth, simplify complex installations, and help differentiate the business in an increasingly technical and security-focused print market.

Since partnering with iTS. TMDS has significantly expanded its software business, strengthened customer retention, and delivered successful multi-brand print management solutions across education, corporate, pharmaceutical, legal, and retail sectors.

Logo for Total Managed Document Solutions featuring the acronym TMDs in bold blue letters with a stylized document icon and the company name below.

For TMDS, the partnership with iTS has played a central role in both business growth and customer success.

By combining technical expertise, collaborative support, and trusted relationships, TMDS has been able to deliver reliable, secure, and scalable print management solutions while continuing to grow organically through customer referrals and long-term client retention.

Ready to dive in and learn how iTS can help you grow your business?